Article Title: Trump VA Sec Urges Vets To Give Maligned Agency Second Chance
Article Excerpt: "...The VA has long struggled with cumbersome paperwork, as it currently takes an average of 114 days to process a claim, according to the VA website. The DCNF previously spoke with veterans who had suffered through the VA’s system, with some waiting as long as two decades to get their benefits after filing. “A lot of our problem is we’re too paperwork-heavy on the initial end which tends to get people wary of the system,” Collins told the DCNF. “So they think it’s harder than it really is. And I think that complicates this as we go through. So I’m just looking at it from a total perspective, say, how can we make it easier for somebody to file for a claim, go through the process and not think they have to..."
Reference Source: dailycaller.com
